Refund policy

Last updated: 2026-05-02

We offer a 7-day money-back guarantee on all paid subscriptions. We don't make you justify the request — just email us.

Specifics

• New subscribers: full refund within 7 days of first payment, no questions asked.
• Renewing subscribers (monthly): 7 days from the renewal date, prorated refund.
• Annual plans: prorated refund within 30 days of purchase.
• Refunds processed within 5–10 business days back to the original payment method.

How to request

Email support@frenzhub.online with your account email and the word "refund" in the subject. Arthur handles these personally and usually responds within hours.

What we don't refund

• Accounts terminated for ToS violations.
• Charges older than 30 days (annual plans) or 7 days (monthly plans).
• Refund requests made after cancelling but before the period ends — your access is already paid through to that date.