FAQ

Will my profiles get banned?

Frenz Browser gives each profile a unique, coherent fingerprint and routes it through the proxy you assign. We can't promise any specific platform will never detect you — antidetect is an arms race. We commit to keeping the engine current with weekly fingerprint refreshes and 72-hour hotfixes on confirmed major-platform detection. Pixelscan, BrowserLeaks, and sannysoft pass cleanly today.

Is this legal?

Yes — using a tool to manage multiple browser identities is no more illegal than using a VPN or a virtual machine. What you do with it can be illegal or breach a specific platform's ToS — see the acceptable-use policy. The tool itself is sold openly by us and several competitors.

Can I run it headless / as a server?

The desktop app itself needs a UI. The CLI (frenz launch --headless) runs without a window — useful for VPS deployments where you only need the engine, not the management UI. API access is gated to the Silver tier and up.

How does it compare to BitBrowser / AdsPower?

Same price tier as BitBrowser; English-first founder support; Naira billing for African operators (where AdsPower / BitBrowser are weakest); faster updates than AdsPower's translated changelogs.

Why no Mac / Linux?

v1 is Windows because that's where 90% of our target customers (multi- account operators, KDP publishers, affiliate marketers) actually run their work. Mac and Linux are on the v1.5 roadmap.

Why no Firefox engine yet?

We had it wired (via Camoufox) and the upstream binary has a Windows-specific packaging bug we can't fix from our side. We're deferring Firefox to v1.5 once Camoufox ships a fixed release. v1 is Chromium-only — covers ~95% of antidetect use cases.

Is there a referral program?

Not at v1. Many of our early customers are part of Arthur's existing Frenz LLC network and we'd rather not muddy that with affiliate codes. A formal referral program is on the v1.5 list if there's clear demand.

How do I contact support?

support@frenzhub.online. Goes straight to Arthur. Usually a few hours to first response, often within the hour during EU/Africa daytime.